Container Storage FAQ's
Frequently Asked Questions about Container Storage
We understand that you may have several questions about container storage. Below we have answered some of the most common questions we are asked about hiring a storage container, the facilities at our self storage centre and the security of your belongings. If you have any other questions, please be sure to contact our customer service team who will be happy to help.
What are the opening times of the storage centre?
Our opening hours are:
Monday – Saturday: 7.00am – 6.00pm
Sunday: 9.00am – 5.00pm
Bank Holidays: 9.00am – 5.00pm
Easter Sunday: Closed
Christmas Eve: 10.00am – 3.00pm
Christmas Day: Closed
New Years Eve: Eve: 10.00am – 3.00pm
New Years Day: Closed
What are the sizes of the containers you offer?
The storage container sizes available for hire are:
5ft storage containers
8ft storage containers
10ft storage containers
20ft storage containers
Please click the links above for more information on the sizes and specifications. We can also send the details to you if required.
How long can I rent a storage container for?
At Container Storage Cambridge you can hire the storage for just one month or as long as you like.
What are the payment terms for container hire?
Payments can be made by debit or credit card (Visa / Mastercard) or bank transfer. We do not take payments by cash or cheque. When hiring a container the first payment required is the first four weeks container rental paid in advance, one months deposit, plus the padlock lease fee and container cleaning fee.
What is the cancellation of hire notice period?
One months notice is required.
Do you provide contents liability cover?
Yes, we do, but it is not compulsory. This can be added when we setup your lease agreement. You can decide the level of cover your would like.
How do I know your storage centre is as good as you say it is?
Don’t take our word for it. Read our many customer reviews on Trust Pilot and Google Reviews.
How do I make a booking?
You can call our customer service team on 01223 655 231, our Sales Manager on: 0789 969 2100, use WhatsApp for messages, email info@mystorageunit.co.uk or send a message through the website.
Can I view the storage units without an obligation to hire?
Absolutely. Container Storage Cambridge Ltd welcome all customers to view our container units. This allows our customers to choose the right size and decide if the unit is suitable for their prized belongings.
What can you store in a store container?
Containers offer a very versatile storage space. You can store anything from sports equipment and furniture, to business documents and stock, to cars, motorcycles, boats and jet skies. We also have people using them as a safe store for building materials and supplies for building projects.
Are there any restrictions on what I can store in your containers?
Yes, our restrictions mean you cannot store the following:
- Contaminated good and waste
- Live plants & animals
- Perishable goods
- Gas cannisters
- Explosives
- Any illegal property or goods
- Fire arms or shotguns
For more information please don’t hesitate to ask our customer services team.
Is the site secure?
Most definitely. Security is paramount, otherwise we are in the wrong business. We have 24hr monitored CCTV as well as SIA approved Security Teams on site.
How secure are the storage containers?
Storage containers are very secure and virtually vandal proof. For extra security our containers are fitted with a steel lock box to protect the padlock. Our storage containers are locked and with a heavy duty Squire padlock, which are widely considered the best padlocks for containers. The padlocks are available for lease as part of your container hire and are provided with 2 security keys. The security keys cannot be copied at a high street key cutters. They need to be ordered directly through us.
How are storage containers constructed?
Standard ISO freight containers are designed to withstand the rigors of marine transportation and are constructed with high tensile steel rigid framework, with corrugated steel walls and doors. The floors are 28mm marine ply that is both rot and vermin proof, mounted on steel cross members. Standard containers have double doors fitted at one end, retained by 3 or 4 full height locking bars all fitted with lockable handles. Additionally we also fit a high security lock box.
What maintenance do I need to carry out?
Container Storage provides all maintenance of the storage containers to provide our customers with hassle free storage. Our storage containers are very robust and construction to full marine specification, which means they are designed to endure harsh conditions and require minimal maintenance. We will keep a check on the condition of the containers and grease the door hinges and locking bars to ensure easy access.
Contact Us
Phone: 01223 655 231
24Hr Phone: 0789 969 2100
E-mail: info@mystorageunit.co.uk
Address
Container Storage Cambridge Ltd
Rose & Crown Road, Swavesey,
Cambridgeshire
CB244RB
Find Us
Opening Hours
Head Office Opening Hours
Monday – Friday
9.00am – 5.00pm
Storage Centre Opening Hours:
Monday – Saturday: 7.00am – 6.00pm
Sunday: 9.00am – 5.00pm



