Container Storage FAQ's

Frequently Asked Questions about Container Storage

We understand that you may have several questions about container storage. Below we have answered some of the most common questions we are asked about hiring a storage container, the facilities at our self storage centre and the security of your belongings. If you have any other questions, please be sure to contact our customer service team who will be happy to help.

What are the opening times of the storage centre?

Our opening hours are:
Monday – Saturday: 7.00am – 6.00pm
Sunday: 9.00am – 5.00pm
Bank Holidays: 9.00am – 5.00pm

Easter Sunday: Closed
Christmas Eve: 10.00am – 3.00pm
Christmas Day: Closed
New Years Eve: Eve: 10.00am – 3.00pm
New Years Day: Closed

What are the sizes of the containers you offer?

The storage container sizes available for hire are:

5ft storage containers
8ft storage containers
10ft storage containers
20ft storage containers

Please click the links above for more information on the sizes and specifications. We can also send the details to you if required.

How long can I rent a storage container for?

At Container Storage Cambridge you can hire the storage for just one month or as long as you like.

What are the payment terms for container hire?

Payments can be made by debit or credit card (Visa / Mastercard) or bank transfer. We do not take payments by cash or cheque. When hiring a container the first payment required is the first four weeks container rental paid in advance, one months deposit, plus the padlock lease fee and container cleaning fee.

What is the cancellation of hire notice period?

One months notice is required.

Do you provide contents liability cover?

Yes, we do, but it is not compulsory. This can be added when we setup your lease agreement. You can decide the level of cover your would like.

How do I know your storage centre is as good as you say it is?

Don’t take our word for it. Read our many customer reviews on Trust Pilot and Google Reviews.

How do I make a booking?

You can call our customer service team on  01223 655 231, our Sales Manager on: 0789 969 2100, use WhatsApp for messages, email info@mystorageunit.co.uk or send a message through the website.

Can I view the storage units without an obligation to hire?

Absolutely. Container Storage Cambridge Ltd welcome all customers to view our container units. This allows our customers to choose the right size and decide if the unit is suitable for their prized belongings.

What can you store in a store container?

Containers offer a very versatile storage space. You can store anything from sports equipment and furniture, to business documents and stock, to cars, motorcycles, boats and jet skies. We also have people using them as a safe store for building materials and supplies for building projects.

Are there any restrictions on what I can store in your containers?

Yes, our restrictions mean you cannot store the following:

  • Contaminated good and waste
  • Live plants & animals
  • Perishable goods
  • Gas cannisters
  • Explosives
  • Any illegal property or goods
  • Fire arms or shotguns

For more information please don’t hesitate to ask our customer services team.

Is the site secure?

Most definitely. Security is paramount, otherwise we are in the wrong business. We have 24hr monitored CCTV as well as SIA approved Security Teams on site.

How secure are the storage containers?

Storage containers are very secure and virtually vandal proof. For extra security our containers are fitted with a steel lock box to protect the padlock. Our storage containers are locked and with a heavy duty Squire padlock, which are widely considered the best padlocks for containers. The padlocks are available for lease as part of your container hire and are provided with 2 security keys. The security keys cannot be copied at a high street key cutters. They need to be ordered directly through us.

How are storage containers constructed?

Standard ISO freight containers are designed to withstand the rigors of marine transportation and are constructed with high tensile steel rigid framework, with corrugated steel walls and doors. The floors are 28mm marine ply that is both rot and vermin proof, mounted on steel cross members. Standard containers have double doors fitted at one end, retained by 3 or 4 full height locking bars all fitted with lockable handles. Additionally we also fit a high security lock box.

What maintenance do I need to carry out?

Container Storage provides all maintenance of the storage containers to provide our customers with hassle free storage. Our storage containers are very robust and construction to full marine specification, which means they are designed to endure harsh conditions and require minimal maintenance. We will keep a check on the condition of the containers and grease the door hinges and locking bars to ensure easy access.

Customer Reviews

  • Easy access and storage !

    V Barham Avatar V B.
    5 October 2026

    I can't recommend Container Storage highly enough. We've been using one of their storage units on an ongoing basis for nearly two years, and the service has been excellent throughout.... read more

    Melanie Clarke Avatar Melanie C.
    3 July 2026

    Cambridge Containers have been amazing. Jim was so helpful getting me sorted with the right size container and instructions on using the locks. On site Charlene was always making sure... read more

    Stephanie Rae Avatar Stephanie R.
    1 July 2026
  • Would honestly give 6 stars if possible. The whole process has been completely stress free. Great communication. Incredibly helpful, caring and lovely people. Jim is awesome!!

    Lindsey P Avatar Lindsey P.
    1 June 2026

    Friendly and helpful staff in a place that was safe, clean, and convenient to visit, perfectly solved my need for temporary storage. I wouldn't hesitate to use this... read more

    Katherine Beaumont Avatar Katherine B.
    27 May 2026

    I had an excellent experience with this self-storage company (ContainerStorage) and can’t recommend them highly enough. The team is incredibly professional, friendly, and always willing to go the extra mile... read more

    Eva Kwan Avatar Eva K.
    26 March 2026
  • Our experience has been of the highest quality and standard. Very professional. Jim has gone above and beyond to help where he can. The site has an excellent location to... read more

    Disarmco Disarmco Avatar Disarmco D.
    9 March 2026

    We've used Container Storage for a few years now and I can't rate Jim and his team high enough! Everyone is always so helpful and friendly and go over and... read more

    Mishy White Avatar Mishy W.
    9 March 2026

    Great Storage. Friendly people. Jim very professional.

    Pedro Balan Avatar Pedro B.
    25 February 2026
  • Polite, straightforward, swift, competitive, convenient location. Good to do business with.

    Teddy Boy Avatar Teddy B.
    2 February 2026

    Would highly recommend, and will use again. Does exactly what it says on the tin. Nice people too.

    David Robinson Avatar David R.
    31 December 2025

    Great value and helpful staff.

    Guy Thiebaut Avatar Guy T.
    7 December 2025
  • Very good

    svetlana miseviciene Avatar svetlana m.
    30 November 2025

    Stored our personal belongings there in 2 containers for almost 3 years. Never had any problems, the site feels extremely safe. Accessed it countless times, always friendly and helpful staff... read more

    Michael Rein Avatar Michael R.
    29 November 2025

    Jim, and his team, are genuinely some really lovey individuals and very professional. We would highly recommend Container Storage Cambridge with Jim for a container, we have had an excellent... read more

    Tara L Avatar Tara L.
    24 November 2025
  • Jim and the team are excellent. 1st Class secure storage at a fair price. The second time I have used them and never let me down. Highly... read more

    Mark Rhead Avatar Mark R.
    29 October 2025

    Excellent secure, clean and tidy containers and site, with courteous polite staff, who’s more than happy to go the extra mile ensuring customer satisfaction, very fair prices as well, you... read more

    Kurt Avatar Kurt
    23 September 2025

    I honestly can’t recommend this storage company enough. From the very beginning, they’ve gone above and beyond to make everything easy and stress-free. Charlene is always so kind and thoughtful, whenever... read more

    Ros Marsh Avatar Ros M.
    21 September 2025
  • Communication is always great, containers are high quality. Secure location - highly recommended

    Will Robbs Avatar Will R.
    9 July 2025

    I have been renting a container from these guys for over a year now. They have been very professional in their dealings with me and Jim is a true... read more

    Elton Imbrah Avatar Elton I.
    9 July 2025

    Great service supplied. Jim’s a Very honest and fair guy. If your looking for short or long term container storage then look further

    Tobias Ward Avatar Tobias W.
    7 May 2025
  • Can't recommend highly enough. Excellent, immaculate storage facilities, great location and price, and a very friendly and accommodating team. Thanks guys!

    Mike Hall Avatar Mike H.
    27 March 2025

    Can't recommend highly enough. Excellent, immaculate storage facilities, great location and price, and a very friendly and accommodating team. Thanks guys!

    Mike Hall Avatar Mike H.
    26 March 2025

    Can't recommend this place enough. Zero hassle storage, always a clean site and easy access. Perfect situation for me near the A14. Staff always friendly and helpful.

    Adam Paul Avatar Adam P.
    17 March 2025
  • Been renting a container for several years now to store work equipment, very good service and rates. Would recommend

    Robert Balchin Avatar Robert B.
    17 March 2025

    The best and safe 🌟10 🌟

    Claudiu Ovidiu Suarasan Avatar Claudiu O.
    17 March 2025

    Excellent service.

    lydia joshua Avatar lydia j.
    17 March 2025
  • Can't recommend this place enough. Zero hassle storage, always a clean site and easy access. Perfect situation for me near the A14. Staff always friendly and helpful.

    Adam Paul Avatar Adam P.
    15 March 2025

    Been renting a container for several years now to store work equipment, very good service and rates. Would recommend

    Robert Balchin Avatar Robert B.
    27 February 2025

    The best and safe 🌟10 🌟

    Claudiu Ovidiu Suarasan Avatar Claudiu O.
    20 February 2025

Contact Us

Phone: 01223 655 231

24Hr Phone: 0789 969 2100

Address

Container Storage Cambridge Ltd
Rose & Crown Road, Swavesey,
Cambridgeshire
CB244RB

Find Us

Opening Hours

Head Office Opening Hours
Monday – Friday
9.00am – 5.00pm

Storage Centre Opening Hours:
Monday – Saturday: 7.00am – 6.00pm
Sunday: 9.00am – 5.00pm