Container Storage FAQ's

Frequently Asked Questions about Container Storage

We understand that you may have several questions about container storage. Below we have answered some of the most common questions we are asked about hiring a storage container, the facilities at our self storage centre and the security of your belongings. If you have any other questions, please be sure to contact our customer service team who will be happy to help.

What are the opening times of the storage centre?

Our opening hours are:
Monday – Saturday: 7.00am – 6.00pm
Sunday: 9.00am – 5.00pm
Bank Holidays: 9.00am – 5.00pm

Easter Sunday: Closed
Christmas Eve: 10.00am – 3.00pm
Christmas Day: Closed
New Years Eve: Eve: 10.00am – 3.00pm
New Years Day: Closed

What are the sizes of the containers you offer?

The storage container sizes available for hire are:

5ft storage containers
8ft storage containers
10ft storage containers
20ft storage containers

Please click the links above for more information on the sizes and specifications. We can also send the details to you if required.

How long can I rent a storage container for?

At Container Storage Cambridge you can hire the storage for just one month or as long as you like.

What are the payment terms for container hire?

Payments can be made by debit or credit card (Visa / Mastercard) or bank transfer. We do not take payments by cash or cheque. When hiring a container the first payment required is the first four weeks container rental paid in advance, one months deposit, plus the padlock lease fee and container cleaning fee.

What is the cancellation of hire notice period?

One months notice is required.

Do you provide contents liability cover?

Yes, we do, but it is not compulsory. This can be added when we setup your lease agreement. You can decide the level of cover your would like.

How do I know your storage centre is as good as you say it is?

Don’t take our word for it. Read our many customer reviews on Trust Pilot and Google Reviews.

How do I make a booking?

You can call our customer service team on  01223 655 231, our Sales Manager on: 0789 969 2100, use WhatsApp for messages, email info@mystorageunit.co.uk or send a message through the website.

Can I view the storage units without an obligation to hire?

Absolutely. Container Storage Cambridge Ltd welcome all customers to view our container units. This allows our customers to choose the right size and decide if the unit is suitable for their prized belongings.

What can you store in a store container?

Containers offer a very versatile storage space. You can store anything from sports equipment and furniture, to business documents and stock, to cars, motorcycles, boats and jet skies. We also have people using them as a safe store for building materials and supplies for building projects.

Are there any restrictions on what I can store in your containers?

Yes, our restrictions mean you cannot store the following:

  • Contaminated good and waste
  • Live plants & animals
  • Perishable goods
  • Gas cannisters
  • Explosives
  • Any illegal property or goods
  • Fire arms or shotguns

For more information please don’t hesitate to ask our customer services team.

Is the site secure?

Most definitely. Security is paramount, otherwise we are in the wrong business. We have 24hr monitored CCTV as well as SIA approved Security Teams on site.

How secure are the storage containers?

Storage containers are very secure and virtually vandal proof. For extra security our containers are fitted with a steel lock box to protect the padlock. Our storage containers are locked and with a heavy duty Squire padlock, which are widely considered the best padlocks for containers. The padlocks are available for lease as part of your container hire and are provided with 2 security keys. The security keys cannot be copied at a high street key cutters. They need to be ordered directly through us.

How are storage containers constructed?

Standard ISO freight containers are designed to withstand the rigors of marine transportation and are constructed with high tensile steel rigid framework, with corrugated steel walls and doors. The floors are 28mm marine ply that is both rot and vermin proof, mounted on steel cross members. Standard containers have double doors fitted at one end, retained by 3 or 4 full height locking bars all fitted with lockable handles. Additionally we also fit a high security lock box.

What maintenance do I need to carry out?

Container Storage provides all maintenance of the storage containers to provide our customers with hassle free storage. Our storage containers are very robust and construction to full marine specification, which means they are designed to endure harsh conditions and require minimal maintenance. We will keep a check on the condition of the containers and grease the door hinges and locking bars to ensure easy access.

Customer Reviews

  • Excellent customer service

    Sebastian Avatar Sebastian
    12 October 2023

    Jim, and his team, are genuinely some really lovey individuals and very professional. We would highly recommend Container Storage Cambridge with Jim for a container, we have had an excellent... read more

    Tara Love Avatar Tara Love
    19 September 2023

    I recently had an absolutely fantastic experience with this storage company in Cambridge. Jim and Sharlene were top-notch, always ready to lend a hand whenever I needed to drop off... read more

    pietro guarnieri Avatar pietro guarnieri
    19 August 2023
  • Amazing people and amazing space. Good price, storage container comes clean and fresh! Sign up is quick and easy, just need yourself, ID and a way to pay. Usually greeted... read more

    Goldee Digney Avatar Goldee Digney
    19 July 2023

    Very supportive and responsive business.

    Books2Africa UK Avatar Books2Africa UK
    17 June 2023

    Definitely recommend this company to everyone, excellent service and advise. Jim is amazing and so professional as well. Would give 10 stars if i could.

    Bernadett Majlath Avatar Bernadett Majlath
    16 June 2023
  • Professional and helpful service second time using this company. Would highly recommend.

    jacqueline Hill Avatar jacqueline Hill
    15 June 2023

    We are very pleased we chose Container Storage Cambridge Ltd. After searching around for storage in the right location at the right price and feeling like it was all very... read more

    Kat Moir Avatar Kat Moir
    15 June 2023

    Highly recommend!

    Justin Evans Avatar Justin Evans
    15 June 2023
  • Jim has been very informative and helpful as regards moving in.His prices vwere spot on and I like the fact that they are fixed for 2 years. He advised us... read more

    V's Biz Avatar V's Biz
    15 June 2023

    I'm very happy with this storage place. Clean containers, quiet and easy to access. A well run facility, friendly and helpful staff.

    Michael Rein Avatar Michael Rein
    8 June 2023

    First time needing a storage unit and Jim has made the process easy and quick, which was very much appreciated.

    Kevin Stoney Avatar Kevin Stoney
    22 May 2023
  • Cambridge Containers are a good business and will give you a peace of mind once you put your stuff in their care. I’d highly recommend them to anyone who is... read more

    Eileen Mutanhu Avatar Eileen Mutanhu
    22 May 2023

    Container Storage Cambridge could not faulted. Friendly and helpful staff (Charlene) and well managed by Jim. Great facilities. Would recommend without reservation.

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    ian nunn Avatar ian nunn
    22 April 2023

    Great affordable rate also from Containers storage Cambridge Ltd.. I have had no issues every questions or concerns was always speedily answered. The containers are well looked after and safe.... read more

    Roderick T Avatar Roderick T
    22 March 2023
  • Fantastic service and great value for money. James was extremely helpful and a pleasure to deal with. Nothing was too much trouble to ensure I had everything I needed. ... read more

    Andrew Smith Avatar Andrew Smith
    22 March 2023

    Fantastic service, very well organised and professional. I would highly recommend. They have a portaloo on site which is extremely clean. My removals were late and Jim let me wait... read more

    Stephanie Glover Avatar Stephanie Glover
    22 March 2023

    A very secure location staff are amazing the units are spotlessly clean. They also offer other services too including free removal boxes this is a massive plus not only is... read more

    Ian Missen Avatar Ian Missen
    22 March 2023
  • Jim is a pleasure to deal with. 2nd time I have used his services. Always helpful and professional. Very secure units. Would not hesitate to recommend .

    Julie Graham Avatar Julie Graham
    22 February 2023

    Great storage, great guy, very reasonable price, thanks a lot Jim, you’re a gem !!!!!!

    Kurt pedersen Avatar Kurt pedersen
    22 February 2023

    We use the storage services for our business. The location is safe and well-kept, with easy access to major roads and ideal access times. Fastrack Transport would like to thank... read more

    Fastrack Transport Avatar Fastrack Transport
    22 February 2023
  • Great Storage facility, always welcoming when using the facility, always clean and secure. The correspondence with them is fantastic, always reply straight away. Would recommend Container Storage Cambridge to anyone... read more

    paul levitt Avatar paul levitt
    22 February 2023

    Great storage facility! Jim is very professional and so friendly. The facility has good opening hours and very secure for peace of mind. I would definitely recommend

    Michael Gee Avatar Michael Gee
    22 January 2023

    We stored our furniture, boxes and TV for 2 months and it was an excellent experience. Very responsive owner and helpful staff. Available 7 days a week, were even around... read more

    Ashwini Shenoy Avatar Ashwini Shenoy
    22 January 2023
  • Excellent, friendly service from the initial contact to end of use. Would recommend without reservation.

    David Mills Avatar David Mills
    22 January 2023

    We stored our furniture, boxes and TV for 2 months and it was an excellent experience. Very responsive owner and helpful staff. Available 7 days a week, were even around... read more

    Potions' Master Avatar Potions' Master
    19 January 2023

    Amazing, reliable service. Very friendly, helpful management. Good, competitive prices. I left my goods in storage for a year without checking on it knowing that it was secure and sealed... read more

    Claire Jenkins Avatar Claire Jenkins
    22 December 2022
  • Excellent company, well run and secure. Jim is really helpful and quick to reply if you need anything. Definitely recommend!

    Samuel Read Avatar Samuel Read
    22 December 2022

    Really pleased with Cambridge Storage. Very well organised and would highly recommend. Thank you Jim for your help in making our move less stressful.

    Yvonne Nunn Avatar Yvonne Nunn
    22 November 2022

    Very good team and good services !

    Sebastian Vaduva Avatar Sebastian Vaduva
    22 October 2022

Contact Us

Phone: 01223 655 231

24Hr Phone: 0789 969 2100

Address

Container Storage Cambridge Ltd
Rose & Crown Road, Swavesey,
Cambridgeshire
CB244RB

Find Us

Opening Hours

Head Office Opening Hours
Monday – Friday
9.00am – 5.00pm

Storage Centre Opening Hours:
Monday – Saturday: 7.00am – 6.00pm
Sunday: 9.00am – 5.00pm