Container Storage FAQ's

Frequently Asked Questions about Container Storage

We understand that you may have several questions about container storage. Below we have answered some of the most common questions we are asked about hiring a storage container, the facilities at our self storage centre and the security of your belongings. If you have any other questions, please be sure to contact our customer service team who will be happy to help.

What are the opening times of the storage centre?

Our opening hours are:
Monday – Saturday: 7.00am – 6.00pm
Sunday: 9.00am – 5.00pm
Bank Holidays: 9.00am – 5.00pm

Easter Sunday: Closed
Christmas Eve: 10.00am – 3.00pm
Christmas Day: Closed
New Years Eve: Eve: 10.00am – 3.00pm
New Years Day: Closed

What are the sizes of the containers you offer?

The storage container sizes available for hire are:

5ft storage containers
8ft storage containers
10ft storage containers
20ft storage containers

Please click the links above for more information on the sizes and specifications. We can also send the details to you if required.

How long can I rent a storage container for?

At Container Storage Cambridge you can hire the storage for just one month or as long as you like.

What are the payment terms for container hire?

Payments can be made by debit or credit card (Visa / Mastercard) or bank transfer. We do not take payments by cash or cheque. When hiring a container the first payment required is the first four weeks container rental paid in advance, one months deposit, plus the padlock lease fee and container cleaning fee.

What is the cancellation of hire notice period?

One months notice is required.

Do you provide contents liability cover?

Yes, we do, but it is not compulsory. This can be added when we setup your lease agreement. You can decide the level of cover your would like.

How do I know your storage centre is as good as you say it is?

Don’t take our word for it. Read our many customer reviews on Trust Pilot and Google Reviews.

How do I make a booking?

You can call our customer service team on  01223 655 231, our Sales Manager on: 0789 969 2100, use WhatsApp for messages, email info@mystorageunit.co.uk or send a message through the website.

Can I view the storage units without an obligation to hire?

Absolutely. Container Storage Cambridge Ltd welcome all customers to view our container units. This allows our customers to choose the right size and decide if the unit is suitable for their prized belongings.

What can you store in a store container?

Containers offer a very versatile storage space. You can store anything from sports equipment and furniture, to business documents and stock, to cars, motorcycles, boats and jet skies. We also have people using them as a safe store for building materials and supplies for building projects.

Are there any restrictions on what I can store in your containers?

Yes, our restrictions mean you cannot store the following:

  • Contaminated good and waste
  • Live plants & animals
  • Perishable goods
  • Gas cannisters
  • Explosives
  • Any illegal property or goods
  • Fire arms or shotguns

For more information please don’t hesitate to ask our customer services team.

Is the site secure?

Most definitely. Security is paramount, otherwise we are in the wrong business. We have 24hr monitored CCTV as well as SIA approved Security Teams on site.

How secure are the storage containers?

Storage containers are very secure and virtually vandal proof. For extra security our containers are fitted with a steel lock box to protect the padlock. Our storage containers are locked and with a heavy duty Squire padlock, which are widely considered the best padlocks for containers. The padlocks are available for lease as part of your container hire and are provided with 2 security keys. The security keys cannot be copied at a high street key cutters. They need to be ordered directly through us.

How are storage containers constructed?

Standard ISO freight containers are designed to withstand the rigors of marine transportation and are constructed with high tensile steel rigid framework, with corrugated steel walls and doors. The floors are 28mm marine ply that is both rot and vermin proof, mounted on steel cross members. Standard containers have double doors fitted at one end, retained by 3 or 4 full height locking bars all fitted with lockable handles. Additionally we also fit a high security lock box.

What maintenance do I need to carry out?

Container Storage provides all maintenance of the storage containers to provide our customers with hassle free storage. Our storage containers are very robust and construction to full marine specification, which means they are designed to endure harsh conditions and require minimal maintenance. We will keep a check on the condition of the containers and grease the door hinges and locking bars to ensure easy access.

Customer Reviews

Container Storage
5
Based on 176 reviews
powered by Google
  • Polite, straightforward, swift, competitive, convenient location. Good to do business with.

    Teddy Boy Avatar Teddy B.
    2 February 2026

    Would highly recommend, and will use again. Does exactly what it says on the tin. Nice people too.

    David Robinson Avatar David R.
    31 December 2025

    Great value and helpful staff.

    Guy Thiebaut Avatar Guy T.
    7 December 2025
  • Very good

    svetlana miseviciene Avatar svetlana m.
    30 November 2025

    Stored our personal belongings there in 2 containers for almost 3 years. Never had any problems, the site feels extremely safe. Accessed it countless times, always friendly and helpful staff... read more

    Michael Rein Avatar Michael R.
    29 November 2025

    Jim, and his team, are genuinely some really lovey individuals and very professional. We would highly recommend Container Storage Cambridge with Jim for a container, we have had an excellent... read more

    Tara L Avatar Tara L.
    24 November 2025
  • Jim and the team are excellent. 1st Class secure storage at a fair price. The second time I have used them and never let me down. Highly... read more

    Mark Rhead Avatar Mark R.
    29 October 2025

    I honestly can’t recommend this storage company enough. From the very beginning, they’ve gone above and beyond to make everything easy and stress-free. Charlene is always so kind and thoughtful, whenever... read more

    Ros Marsh Avatar Ros M.
    21 September 2025

    Communication is always great, containers are high quality. Secure location - highly recommended

    Will Robbs Avatar Will R.
    9 July 2025
  • I have been renting a container from these guys for over a year now. They have been very professional in their dealings with me and Jim is a true... read more

    Elton Imbrah Avatar Elton I.
    9 July 2025

    Great service supplied. Jim’s a Very honest and fair guy. If your looking for short or long term container storage then look further

    Tobias Ward Avatar Tobias W.
    7 May 2025

    Can't recommend highly enough. Excellent, immaculate storage facilities, great location and price, and a very friendly and accommodating team. Thanks guys!

    Mike Hall Avatar Mike H.
    27 March 2025
  • Can't recommend highly enough. Excellent, immaculate storage facilities, great location and price, and a very friendly and accommodating team. Thanks guys!

    Mike Hall Avatar Mike H.
    26 March 2025

    Excellent service.

    lydia joshua Avatar lydia j.
    17 March 2025

    The best and safe 🌟10 🌟

    Claudiu Ovidiu Suarasan Avatar Claudiu O.
    17 March 2025
  • Been renting a container for several years now to store work equipment, very good service and rates. Would recommend

    Robert Balchin Avatar Robert B.
    17 March 2025

    Can't recommend this place enough. Zero hassle storage, always a clean site and easy access. Perfect situation for me near the A14. Staff always friendly and helpful.

    Adam Paul Avatar Adam P.
    17 March 2025

    Can't recommend this place enough. Zero hassle storage, always a clean site and easy access. Perfect situation for me near the A14. Staff always friendly and helpful.

    Adam Paul Avatar Adam P.
    15 March 2025
  • Been renting a container for several years now to store work equipment, very good service and rates. Would recommend

    Robert Balchin Avatar Robert B.
    27 February 2025

    The best and safe 🌟10 🌟

    Claudiu Ovidiu Suarasan Avatar Claudiu O.
    20 February 2025

    Excellent service.

    lydia joshua Avatar lydia j.
    19 February 2025
  • Excellent service. Great communication. Highly efficient. Easy access. Always clean and tidy site.

    Roxanne Besse Avatar Roxanne B.
    17 February 2025

    I am extremely satisfied with the service and the owner of this storage unit. The location is very convenient, the price is very reasonable, and the owner is very friendly... read more

    positive limited Avatar positive l.
    17 February 2025

    Had a great experience using this storage facility, Jim and his staff very professional, friendly and supportive. Any issues and questions were dealt with quickly.

    Fibilion Avatar Fibilion
    17 February 2025
  • I used Container Storage Cambridge Ltd on the recommendation of a work colleague and I'm very glad that I did. The container was new, clean and dry. The... read more

    Richard Pettit Avatar Richard P.
    17 February 2025

    Great customer service and Jim was really friendly and super helpful at all times. Would definitely recommend and use again if we need storage.

    Hannah Barber Avatar Hannah B.
    17 February 2025

    Great customer service and Jim was really friendly and super helpful at all times. Would definitely recommend and use again if we need storage.

    Hannah Barber Avatar Hannah B.
    15 February 2025
  • Excellent customer service

    Sebastian Avatar Sebastian
    12 October 2023

    Jim, and his team, are genuinely some really lovey individuals and very professional. We would highly recommend Container Storage Cambridge with Jim for a container, we have had an excellent... read more

    Tara Love Avatar Tara L.
    19 September 2023

    I recently had an absolutely fantastic experience with this storage company in Cambridge. Jim and Sharlene were top-notch, always ready to lend a hand whenever I needed to drop off... read more

    pietro guarnieri Avatar pietro g.
    19 August 2023

Contact Us

Phone: 01223 655 231

24Hr Phone: 0789 969 2100

Address

Container Storage Cambridge Ltd
Rose & Crown Road, Swavesey,
Cambridgeshire
CB244RB

Find Us

Opening Hours

Head Office Opening Hours
Monday – Friday
9.00am – 5.00pm

Storage Centre Opening Hours:
Monday – Saturday: 7.00am – 6.00pm
Sunday: 9.00am – 5.00pm